Access Denied

Updated 3 weeks ago by DataFeedWatch

What can you do to solve the Access Denied error?

Two most common reasons for this error are:

  • Incorrect FTP credentials;
  • IP blocked by the server.
Incorrect FTP Credentials
  1. Please double-check if the FTP credentials in Edit Shop are correct

IP address blocked
  1. Please try to whitelist these two IP addresses:
  • 148.251.198.33
  • 78.46.214.6
  1. Ask our support to Regenerate Output Feed for you


How did we do?